Tandoor Express Menu & Pages
Privacy Policy
Learn how Tandoor Express collects, protects, and handles your personal information when you order food, reserve tables, or browse our website.
Last Updated: August 2026
Commitment to Data Security
At Tandoor Express (operated by Gurpur Anandraya Shenoy & Sons, Mangalore), we prioritize your personal privacy. This Privacy Policy details how we collect, store, and utilize data provided through our website, online ordering portal, and dine-in reservation systems.
1. Information We Collect
When you interact with Tandoor Express, we may collect personal details necessary to fulfill your food orders and dining reservations:
- Personal Identification: Full name, phone number, email address, and delivery address.
- Order & Reservation Data: Menu items ordered, dietary preferences, special instructions, reservation date/time, and table party size.
- Payment Information: Transaction IDs and payment confirmation status. (We do NOT store credit card PINs or CVVs directly; all online payments are securely processed via encrypted payment gateways).
- Device & Usage Details: IP addresses, browser types, device identifiers, and site interaction cookies to optimize site performance.
2. How We Use Your Information
Your information is collected solely to enhance your dining experience with us:
Order Fulfillment
Preparing dishes according to your request and delivering piping hot food to your address.
Table Reservations
Confirming dining availability and sending SMS/Email booking reminders.
Customer Support
Assisting with order inquiries, feedback, refunds, or catering requests.
Promotional Updates
Notifying you about seasonal Mangalorean coastal specials or loyalty discounts (you may opt out anytime).
3. Data Protection & Security
We employ industry-standard SSL (Secure Sockets Layer) encryption across our web infrastructure. Access to customer personal data is strictly limited to authorized logistics, kitchen, and customer care personnel who require it to perform their duties.
We do NOT sell, rent, or trade your personal information to third-party marketing companies.
4. Third-Party Partners & Links
We collaborate with reliable third-party service providers (such as payment gateways, SMS notification dispatchers, and delivery partners) who perform actions on our behalf. These partners are legally bound to protect your information and process it only under our strict instructions.
5. Cookies & Session Preferences
Our website uses small text files called cookies to remember cart items, user preferences, and analyze web traffic performance. You can choose to disable cookies through your web browser settings, though some website features (such as active shopping cart retention) may be affected.
Questions Regarding Privacy?
If you have questions, concerns, or requests regarding your personal information under this policy, please contact our support team: